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Approach

LOCAL INNOVATIONS SCALED THROUGH ENTERPRISE NETWORKS

The Local Innovations Scaled through Enterprise Networks (LISTEN) process integrates the voice of the community in the design and testing of solutions to reach at-risk populations that are currently not being reached with conventional strategies, expanding engagement at the community level, and supporting linkages to the formal health system and to decision-makers throughout the system up to sub-national and national political leaders.

 

The LISTEN process employs human-centered design (HCD) methods to engage members of high-risk, low-service engagement target populations to identify alternative ways to successfully engage them with HIV prevention services. The LISTEN process supports a sustainable approach to closing service provision gaps by engaging groups and organizations already engaged in the lives of the target segments, supporting them to adopt and employ a Community of Practice process for continuous improvement in achieving their purpose, while identifying how to embed HIV prevention engagement in the process as well. 

 

The primary pillars of LISTEN are: 1) communities of practice that are linked horizontally and vertically; 2) data and metrics of impact that are relevant to each community of practice; 3) human-centered design that acts as the glue for the process.

Communities

Strengthening communities and linking them to services based on their priorities.

605,726

Condoms Distributed

90,458

Community Members provided with HIV awareness and Prevention Services

25,577

Tested for HIV

Human-centered Design

Supporting the communities to identify and prioritize their challenges and solutions for ownership and sustainability

WORKING WITH COMMUNITIES

THEY SAY

  • The changes are one, there are social changes, socially people are now able to engage on those issues in the community like talking about HIV AIDS, talking about pregnancy, talking about their normal issues like GBV. Then there are also economic changes. We are trying to create a society where saving is a key component of doing business. How have we done this? We have encouraged them to open bank accounts or through their M-Pesa so that they have something to save every day so that they can use the savings to do other things. That is when we say economic and security changes. These are interrelated with HIV concerns.

    TWG, Homa Bay - Kenya

  • To me, LISTEN is HCD because It is not a typical program. It is a way to look at community problems and actions that can be taken to correct them. So, it is not typical because the community takes ownership.

    Male Champion, Homa Bay

  • Engaging Boda Boda is very difficult. First, they are men from different cultures and religions and they hold many myths about HIV. There is much stigma and they don’t often use health services. They don’t always have good reputations. LISTEN has helped to remove these gaps. They prefer to get information from other men like them, that know their issues. Now, many more know their [HIV] status, take preventative actions, use facilities, and go with their wives to the hospital.

    Male Champion, Kiambu – Kenya

  • LISTEN is a Process, not a one-time thing. It is driven by innovations, HCD, data, and linkages. Above-all, it is driven by the community themselves.

    TWG, Homa Bay – Kenya

  • I am pleased to see young men and women active and involved with HIV and savings. This group suffers the most from HIV and unemployment. Now, sometimes, it is the youth pushing the elders to be healthier and wiser with money. This is how you change the future for the better.

    Primary CP Member – Eswatini

  • I think in these communities where there’s been LISTEN, I know that empowerment of the community to really know how to engage within themselves and discuss their issues even if it's not HIV. I think this approach has been helpful in that way that it has taught us this is how you engage about issues and get solutions for them.

    Mixed CP Member - Eswatini